Privacy Policy

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the information you provide to us. As we continue to develop our Web site and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.

This Privacy Policy has been in effect as of 6/29/2007

The information we collect
Whenever you shop with Neuberg & Neuberg Importers Group, Inc. -- online, or through our catalogs -- we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or debit card or pay by check, it will include your account number.

When you register with us as an online customer, we may ask for additional information, such as your favorite products. If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. To improve our Web site, we collect non-personal information about how users navigate through the site. We may share this information with our affiliates or other outside companies.

How we use the information we collect
We use the information we collect for various purposes, including:
  • to complete your purchase transactions
  • to provide the services you request
  • to send you our catalogs and other offerings by mail
  • to keep you informed about the status of your orders
  • to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
  • to notify you of product recalls or provide other information concerning products you have purchased to improve our merchandise selections, customer service, and overall shopping experience

Others with whom we share your information
Service providers: We provide information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to manage a database of customer information or assist us in distributing e-mails.

Other companies: We may provide your information to carefully selected outside companies when we believe their products or services may be of interest to you.

Business Transitions: We may transfer or share a copy of personal information about you in the event that Neuberg & Neuberg Importers Group, Inc. or one its properties, affiliates or subsidiaries, goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or prominent notice on our web site prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of Neuberg & Neuberg Importers Group, Inc. to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. Neuberg & Neuberg Importers Group, Inc. specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.

Your choices regarding use of the information we collect
If you do not want us to share information about you with any company or organization outside of Neuberg & Neuberg Importers Group, Inc. Catalog: Call 1-800-569-5323
Write:
Neuberg & Neuberg Importers Group, Inc.
6001 Santa Monica Boulevard
Los Angeles, CA 90038-2610

Please note that many promotions and mailings are completed well in advance, so you may continue to receive some offers after you ask us to stop sharing your information. We appreciate your patience in giving us time to carry out your request.

Children's privacy
The Children's Online Privacy Protection Act took effect on April 21, 2000. It imposes certain requirements on Web sites directed at children under 13 that collect information on those children, and on Web sites that knowingly collect information on children under 13.

We do not knowingly collect any personal information from children under the age of 13 on our Web site, and our online sweepstakes are restricted to entrants who are at least 18 years old.

No one under the age of 15 should submit any personal information to this or any other Web site without the consent of a parent or guardian.

Links to other sites
While visiting glandmp.com, you may link to Web sites operated by our business partners or other third parties. This does not mean that we endorse these Web sites. We do not make any representations or warranties about any Web site you may access through this Web site. They are independent from us, and we have no control over, or responsibility for, their information or activities. You need to make your own independent decisions regarding your interactions or communications with any other Web site.

If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Neuberg & Neuberg Importers Group, Inc. privacy policy. We encourage you to read that policy before submitting any personal information.

Online account registration
To make online shopping faster and easier, you may register with PayPal.com. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with PayPal.com for your future use. Using a unique name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

E-mails
You will receive promotional e-mails from us only if you have asked to receive them. Each time you receive an e-mail from Neuberg & Neuberg Importers Group, Inc. you will be given the opportunity to "opt-out" or stop receiving them.

If you choose to "opt-out," we will stop sending you e-mails. Please note, however, that some e-mail promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "opt-out." We appreciate your patience in giving us time to carry out your request.

Any questions?
We'll be happy to provide additional information or answer any questions. Call toll-free: 1-800-569-5323
Write:
Neuberg & Neuberg Importers Group, Inc.
6001 Santa Monica Boulevard
Los Angeles, CA 90038-2610

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